Living in Kenosha, you have the advantage of being close enough to enjoy the many cultural events and night life the city of Chicago offers. Since taking the train isn’t always convenient, it’s important that you have a fully functioning car to take you where you want to go. If something goes wrong with your car, you want a reliable Kenosha auto repair shop that will fix your car quickly and correctly so you aren’t home bound for too long.
You also don’t want the Kenosha auto repair technicians to try to sell you on unnecessary repairs that will make a huge dent in your budget without fixing the problem. While you may be treated that way at many Kenosha auto repair shops, this is not the way they all operate. Cottman Transmission and Total Auto Care centers have a long-standing philosophy of providing excellent customer service with its Code of Ethics, which include:
- Treating customers with courtesy and respect
- Performing a free TransCheck 21 diagnostic before recommending repairs
- Honoring the price quoted
- Performing only authorized repairs
- If no internal problem is found with the transmission, it will be returned to its original condition at no cost to the customer.
- Resolving complaints promptly and courteously
- Developing long-standing relationships with the community
Founded in 1962 in Philadelphia, PA, Richard Silva based Cottman on quality repairs, honesty, integrity, and growth, with dedicated franchisees who share his philosophy. When it first opened, Cottman was a transmission-only repair shop. Realizing that companies need to change with the times, Cottman understood that customers didn’t want to take their car to different places for repairs and transformed into a “one stop shop” total auto care.
Depending on the issue, auto repairs in Kenosha can become costly, which makes people uneasy. This is especially true if you don’t know what’s wrong with your car or if you’re being quoted a fair price for the work. Bringing your car into a Kenosha auto repair shop with a good reputation and a philosophy of treating customers with respect, honoring quoted prices, and dedicated to developing and maintaining ties to the community will go a long way in alleviating that stress.
For a complete list of auto care services or to schedule an appointment, contact Cottman Transmission and Total Auto Care of Kenosha.