Hearing loss can be a point of contention for many men and women. Oftentimes, a person isn’t aware of the degree of hearing loss he has suffered. Sometimes, he is in denial about the loss and the effects of his hearing loss. It can fall to his spouse to point out how often he asks her to repeat herself during conversations, or how the TV has grown steadily louder over the past few years. The hearing loss can lead to stress in the home and isolation for the person suffering the loss. That’s why it’s so important to get to an excellent Miami hearing center when you’re finally ready to get the help you deserve.
Pat Curry, who owns a few Miracle-Ear Miami hearing centers, says that his centers stand out because they manage to combine great customer care with the latest technological innovations Miracle-Ear has to offer.
Curry points to his team’s high level of employee retention—which stands as an industry leader—as well as their level of continuing training and education. In fact, Curry has instituted three different internal training departments for his Miami hearing centers that ensure his employees are kept up to date on the latest techniques. Curry also lists his hands-on management style as another benefit. He has close knowledge on the level of service being offered at his centers, which allows for great quality control. But this great customer service would mean less if it wasn’t matched by Curry’s centers’ state of the art technology.
“It’s awful nice when you have the technology that Miracle-Ear has,” Curry says. “We’re carrying probably the best technology in the world. We use the best equipment out there.”
One new piece of technology that Curry has had installed at all his Miami hearing centers is called live speech mapping. It allows his hearing specialists to see how a patient’s hearing aids are actually hearing sounds inside their ears. The specialists can then make precise adjustments via computer and see the changes reflected immediately. The effects of this technology are remarkable. In centers that make hearing aid adjustments without live speech mapping, the patients have to return for further adjustments an average of 4.2 times. With live speech mapping, that number shrinks to 1.5 times. Curry describes this difference as hugely advantageous. It gives Curry’s centers an ability to provide the kind of care they want their patients to have.