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You know something is wrong with your car but money is tight, and you’re not sure if you need to fix the problem right away. Taking it to an Oklahoma City auto repair shop is not something you’re prepared to do…yet. You may want to do some research to diagnose the potential problem before taking your car in. According to Jamey West, manager of Cottman Transmission and Total Auto Care of Oklahoma City , sometimes people have gotten the code for a particular issue and even checked with the AutoZone for a scan. While you may get a code indicating a problem, he argues, the code doesn’t tell you what the problem is especially when it comes to transmissions. A more thorough diagnostic service is something West offers his customers for free. This includes a complete inspection by a certified technician at an Oklahoma City auto repair shop. Even if you do get the correct diagnosis, you still may be unsure which auto repair shop in Oklahoma City to take your car in for service. He suggests going with a nationally known place. The warranties are bigger. In fact with Cottman, the warranty you have is nationwide. For instance, if you get service at Cottman Transmission and Total Auto Care of Oklahoma City, take a road trip to visit family in Austin and have car problems that are under warranty there, you can have them fixed without any additional costs. Depending on the repair, that could mean hundreds of dollars saved potentially. Perhaps you are not interested in taking a road trip. You just want a reliable Oklahoma City auto repair shop who can fix the problem the first time, answer questions clearly, and will charge a fair price for the work. You don’t want the experience of taking your car in to be stressful because there are too many unknowns. West says it’s important to gain the customer’s confidence. “I’m glad to let customers meet my technicians.” The technicians will take customers back into the shop and show them what’s wrong. Customers can rest assured that his shop only employs experienced technicians rather than hiring people right out of school because they can be paid less. Most people become stressed when they experience problems with their cars. This is because they don’t know much about cars to diagnose the problem, how serious the issue is, or even if the technicians do the work are even qualified. Finding the right shop will go along way into alleviating that stress.

Jamey West is the manager of Cottman Transmission and Total Auto Care of Oklahoma City

8817 South Western Avenue Oklahoma City, OK 73139

Phone: 405-632-6860