If you’re driving in traffic, and you start experiencing difficulty shifting gears or hear grinding noises when you shift, you may need transmission repair in Manassas. The transmission is one of the most important parts affecting drivability, and you can’t afford to ignore it when something is wrong. You may have found yourself in this situation taking your car from one Manassas transmission repair shop to another spending a lot of money without the confidence that it has been fixed properly. Unfortunately, this has reinforced a lot of mistrust with the auto repair industry and increased frustration with the process of having their car repaired at a Manassas transmission repair shop. Like most people, you may have fears of getting overcharged, being lied to about what needs to get repaired, and how experienced the technicians are. That’s why Cottman Transmission and Total Auto Care in Manassas offers customers its free and exclusive TransCheck 21 PLUS Service before recommending any Manassas transmission repairs. Before the check Cottman’s Manassas transmission repair technicians road test the customer’s car. After the check,theyexamine the transmission pan to determine if the transmission problem can be repaired without the transmission being removed from the car. If no internal problem is found, the transmission will be returned to its original condition. Running the free diagnostic and returning the transmission to its original condition are part of the Code of Ethics all Cottman Transmission and Auto Care centers uphold. If more extensive work is needed, the Manassas transmission repair technicians willperform any repair or rebuild according to Cottman’s rigid technical standards and backed by a nationwide warranty – only if the customer authorizes it. Only doing authorized work is also part of the Code of Ethics. Other elements of the Code of Ethics include:
- Treating customers with courtesy and respect
- Honoring the price quoted
- Resolving complaints promptly and courteously
- Developing long standing relationships with the community
Honesty, integrity and only doing quality repairs are values that Cottman was founded on nearly 50 years ago which still hold true today. Transmissions are one of those potential problems that should be addressed sooner rather than later by a Manassas transmission repair shop that is dedicated to only doing quality work and treating customers with respect. For information about transmission repairs, make an appointment or stop in to Cottman Transmission and Total Auto Care in Manassas.
Cottman Transmission and Total Auto Care in Manassas
9113 Mathis Avenue Manassas, VA 20110